That meant I needed to visit the site, sign out, enter my account details, and then wait for Dashlane to ask to save the information. This was a somewhat vexing process because I was already signed in to all of the services (Netflix, Twitter, Amazon, etc.) that Dashlane expects people to add first. It doesn’t ask you to add the password manually however, it requires you to visit the website in question and then enter your account information so the extension can offer to save it.
It seems strange to pair a device with the account before a master password has been provided, but perhaps that’s supposed to make it easier for people to tell when someone’s trying to access their accounts.Īfter everything is up and running, Dashlane prompts you to save your first password. I couldn’t access the information I’d saved to the password manager, however, until I entered the master password. After entering my email address, Dashlane sent a one-time password used to add the device to my account. Getting started on iOS was similarly odd. Normally I would expect to be prompted to set a password right away. Only after I installed the extension was I prompted to create a “master password” that’s used in conjunction with one-time passwords sent to my email address to access my account. The service asks for an email address, requires you to enter it a second time if you don’t already have a Dashlane account, then prompts you to install a browser extension. That would save panic and frustration when you find yourself logged out of everything every time you need to walk away from your computer.Signing up for Dashlane is slightly odd. This adds extra security, but this setting should be part of the tutorial that takes you through the password manager setup. While I was happy to get all of my passwords saved, it was inconvenient (and somewhat disturbing) to have this app take over my computer.I quickly searched for ways to deal with this security feature and found plenty of other users who also wanted to know how to turn it off.ĭashlane defaults to the automatic logout setting, and you have to go in and manually turn it off.
I had to manually log back in to every account I was using.Īs I logged in, Dashlane asked me if I wanted it to store the password. To my surprise, I was logged out of absolutely everything on my computer. When I returned to my desk, I sat down to work as usual. In the midst of Dashlane’s setup tutorial, I had to go to a meeting. This is a security feature that took me by surprise.
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